Privacy Policy

Privacy Policy

Introduction

At https://centennial-bilingual-therapy.denvermentalhealthcare.com, we are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy details how we handle the personal information of our visitors, clients, and authorized users, ensuring compliance with international data protection regulations. Our primary goal is to protect your privacy while delivering exceptional services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites or services that we may link to but do not own. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  • Using our applications and services as a registered user.
  • Visiting our websites, including any linked pages, as a guest or registered member.
  • Subscribing to newsletters, receiving emails, making phone calls, or engaging in SMS/text communication with us.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

Account and User Information:

  • Names, usernames, and email addresses.
  • Contact details such as telephone numbers and physical mailing addresses (optional).

Payment and Financial Details:

  • Transaction history and payment method information for billing purposes.
  • Financial data required to process payments and manage subscriptions.

Purchase Behavior:

  • Order history, purchase frequency, and product preferences.
  • This data helps us personalize recommendations and improve shopping experiences.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or similar information from mobile devices accessing our apps.
  • Used for app functionality, analytics, and personalization.

Location Data:

  • Geolocation information provided when you use our services on a mobile device.
  • Assists in location-based service delivery and relevant content recommendations.

Feedback and Reviews:

  • User-submitted feedback, comments, and product reviews.
  • This content is used to improve our products and services.

Social Media Information:

  • Data from social media platforms when users choose to connect their accounts with our services.
  • Includes profile pictures, public posts, and other publicly available information.

Product Interaction:

  • Details about how you interact with our products, such as viewed items, clicks, and downloads.
  • This data helps us improve product offerings and user experience.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your online experience:

  • Strictly Necessary Cookies: Essential for website functionality, ensuring secure access, and maintaining session data.
  • Preference Cookies: Remembering user preferences, such as language settings and display options.
  • Analytics Cookies: Tracking website usage, gathering statistical data, and improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We adhere to data minimization principles and retain personal data for the following reasons:

  • Legal Obligations: We may need to keep records for legal compliance, tax purposes, or to prevent fraud.
  • Service Delivery: Required to provide services, process transactions, and manage user accounts.
  • Business Operations: Necessary for internal operations, improvement of our products, and research.

Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable laws.

Security Measures

The security of your personal data is a top priority:

  • We implement robust physical, technical, and administrative safeguards to protect against unauthorized access or disclosure.
  • Encryption is used during data transmission and storage to ensure the confidentiality of information.
  • Only authorized personnel have access to sensitive data, and they are bound by strict confidentiality agreements.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details below.

Your Rights and Choices

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of data protection rights.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any significant modifications will be notified on our website, and revised policies will be posted here.

Contact Us

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]

Mail: Centennial Bilingual Therapy, Privacy Team, [Address], City, State, Zip Code.